• UPbook.com is Front Desk & Receptionist & Telemedicine Software

    UPbook is the Receptionist and Telemedicine Software that dramatically increases your revenue and efficiency through improving your Front Desk's performance and workflow.


    UPbook is a Front Desk Management (Telemedicine) Software for Medicine Practices, which revolutionizes the way you manage your appointments. It is an all-in-one front desk and receptionist software for Medicine practices that turn phone calls into appointments. UPbook’s ultimate goal is to transform your existing phone system into:

    • · A phone platform that grows the practice;
    • · A phone platform that drives greater efficiencies

    UPbook helps to grow your business by doubling the call-scheduling rate and acquiring more clients for your practice. The platform is designed to help medicine practices turn more calls into appointments and to alleviate unwanted stress from the front desk. With UPbook’s unique integration of hardware and software solutions, you can enhance the efficiency of your front desk.


    The leaderboard feature lets you track the performance of every individual on the front desk team separately - allowing you to take corrective actions (training or counseling) to adjust their performance. With UPbook's all-in-one phone system, you can cancel your expensive phone bills while growing your practice.


    Don't wait to experience 10x-30x ROI! UPbook comes with an executive dashboard where you can record, review and scorecard the calls. It also provides details about the performance of your practice by identifying the number of calls on the basis of hours, days and weeks. Furthermore, it helps you track the outcomes of the call.


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    How do you strategically plan in times of uncertainty, and we are in a new era, and we haven't stabilized yet. And so if you create a five year plan based on today's results, there's a very high likelihood that that's going to be way off. So what to do, because we know if you don't have a strategic plan, then you're just running your business blind, and nobody has any accountability. So how do you set your plans and incentive structures in such times of uncertainty, and the key is that in these unusual, hard to predict time periods, where you want to do is really reduce the timeframe. So for example, if you were incentivizing your team, based on targets that were on a monthly basis, instead, bring this down to a bi weekly basis. Or if you had a quarterly target, bring those down to monthly targets, and then reassess briefly at the end of that monthly target. If you do not do this, your planning is going to be out of date before you even start to pursue it. And if you do do this, everyone is going to get the incentive much more quickly. So they're going to be much more motivated to act and to do the behavior. That was the goal of setting up this plan in the first place. And secondly, you're actually going to have a much higher degree of accuracy in setting those different targets. Because at the end of the month, you might be in an entirely different world than you were in the beginning of the month. So in times of great uncertainty or crisis, really shorten the time frame when you're setting targets and strategically planning, and also include your reward period in a shorter duration than in a normal, stable, stable situation. So your action point in homework is to assess what sort of timelines do you have on targets? And how can you slice them up into smaller periods, and then actually reduce the incentive structures within your team members. So they get the benefit faster, and they can react more quickly and you as an organization become much more agile by showing your time period. As this begins to stabilize, then you can return to that cycle of five year, three year, one year, quarterly, monthly, and then divide that into a weekly meeting and a daily huddle. They'll share in other sessions. Cool. Awesome, guys, thanks so much here for you.